Frequently Asked Questions
Bookings & Payment
Do you offer payment plans?
Yes! We offer flexible payment options through our booking platform to help you spread the cost over time. Deposit always required at time of booking, plus 1 to 2 further instalments.
What’s your cancelation policy?
Please note that all deposits are strictly non-refundable, regardless of the circumstances.
If you cancel more than 30 days before the start of the retreat, you will be eligible for a partial refund. In this case, we will refund the amount you paid minus the non-refundable deposit.
If you cancel within 30 days of the retreat start date, the full amount paid is non-refundable.
How do I book a retreat or day experience?
Book directly through our website using our booking platform. If you’re not sure which retreat or experience is right for you, please book a free discovery call.
What’s included In the price?
Each retreat includes luxury accommodation, meals by our in-house chef, wellness sessions, guided experiences, activities and premium transfers (unless otherwise stated).
Our transformation days include all programming/inclusions outlined and full day dining package.
All of our experiences come with a matching toolkit (goodie bag) to assist guiding you through your journey.
Experiences
What can I expect?
A balance of rest, reflection, personal growth, movement, exciting excursions, group connection, and nature. Expect nourishing food, thoughtful workshops, and time to just be.
Who are our offerings for?
Our offerings are ideal for individuals at transformative life stages, whether it is career changes, burnout, divorce, or personal growth, as well as for coaches, corporate teams, and private groups.
Do you cater for dietary requirements?
Yes, our catering team and partners provide nourishing, seasonal meals and can accommodate most dietary needs including vegan, gluten-free, dairy-free, and anti-inflammatory diets.
What should I bring?
We’ll send a packing list before the retreat, but essentials include comfortable clothing, walking shoes, a raincoat, and an open heart.
Are the experiences women only?
Please check each retreat listing for details, our experiences will outline in their description if they are specifically designed for women, creating the safe and supportive space for connection and healing required.
However, all of our private and corporate retreats are open to all genders.
Can I come alone?
Absolutely! Many of our guests join solo, and very often leave with new lifelong friendships. Tartan Retreats is a welcoming space whether you arrive alone or with a friend.
Can you design a retreat for my brand or clients?
Yes! We offer white-label and co-branded retreat creation services for coaches, facilitators, and businesses. Get in touch to co-create something magical.